Frequently asked questions
We’re here to help
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parpay receives real-time updates of your funded loans that you have already earned. Users select how much of their commission or hourly earnings they would like to access. We verify and send your earnings to your direct deposit account.
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parpay is not a loan, nor does it offer credit or advances. We have designed our software integrations to verify that our users have earned the requested commission. We confirm your commission request and simply charge a small processing fee to distribute your commission early (similar to an ATM fee).
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Yes. You must be employed as a Mortgage Loan Officer with an active and sponsored NMLS number.
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You must have an active NMLS number to sign up for parpay. Our user platform is reserved exclusively for Mortgage Loan Officers only.
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Yes. An active NMLS number is verified to create your parpay® account. This number will be in your on-boarding process.
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It' simple. Access our secure app clicking HERE. Create your username and password. Enter your NMLS number and log into your own dashboard with your own views and your earned commissions. No cost or obligation. Easier than a 1003. We promise!
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Typically your initial login, profile set up and account links will take less than 10 minutes. You will need your payroll login + password. You will need your bank account number, routing number and password so have these handy.
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No, parpay will not change or affect your current payroll or cycle. We simply pull back the amount distributed through your payroll provider. Not your employer. We do not require that you open a separate account. Keep your direct deposit as it is.
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No. There are no fees or contracts to create your personal account. You can create an account and use it at anytime. You can delete your account at anytime by contacting us @ support@parpaysolutions.com
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No. parpay does not store or sell any of your personal information to third parties.
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Your parpay account will also be immediately suspended until your NMLS and/or employment is active.
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No. You will not need to open a separate bank account. Use your current direct deposit bank account to receive your early commission distribution.
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parpay is integrated with 85% of all major US banks. If your banking institution is not listed in the link process, we will not be able to complete your account.
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parpay is integrated with over 500 payroll providers. In the event your company payroll provider is not in network, we will not be able to link your account.
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No. There are no fees or cost when creating your account.
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This is no problem. Your account is with parpay, not your employer. You will need to link your new employers payroll provider only. You do not need to create an entire new account.
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No. parpay will never know or have access to any of your passwords.
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We have made this very easy to do without having to compromise potential security issues. Simply follow these instructions for both IOS and Android. Link here.
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You will not need to create your account. You will need to make a separate distribution request for each closed and funded loan. You cannot combine closed commission.
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You can easily navigate the forgot or reset password function.
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Please submit a ticket request for support @ support@parpaysolutions.com
We take our client service issues as priority.
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Every employee has their own username and password for their payroll account. You will need to have this as part of your onboarding process.
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Yes, all personal data is encrypted at-rest and in-transit to process any transaction.